The safety and well-being of our insureds, members, farmers, employees, and agents is of utmost importance to us. With concerns about the Coronavirus (COVID-19), we are prepared to maintain our business operations and want to reiterate that insureds and members can rest assured that Farm Bureau Insurance can provide the service they need and expect.
We support our state’s efforts to practice social distancing and have the following options available for customers to continue to conduct business with us:
Managing your policies and accounts:
- Make a payment online at FBPay.com or call (800)-535-2335
- Sign up for Electric Funds Transfer payments (at FBPay.com)
- Make changes to your account by logging in online at FarmBureauInsurance.com
- Contact your local agent directly
- For mailed payments, please send your check to: Farm Bureau, PO Box 298, Grand Rapids, MI 49501-0298 (be sure to include your policy number in the "notes" section of the check)
Filing a Claim:
Visit our claims page online or call 877-FBINSMI (877-324-6764).
Towing and Roadside Assistance:
We’re still here to help. Contact Roadside Assistance at 877-FBINSMI (877-324-6764) and press 1.
Contact your local agent.
While many offices remain open; you may wish to contact your agent to determine what their specific digital operation options are if you have an upcoming appointment or insurance review scheduled.